24-Hour Concierge01268 204 607
First Response Aviation Group
UK • Europe • Worldwide
Interior and exterior aircraft detailing and valeting for private jets, business aircraft and turboprops, planned around your flying schedule and carried out with aviation-safe methods. And when your aircraft needs more, the same team can help with AOG support, inspections, sales and recovery.
Professional. Discreet. Operationally Ready.
Our core service
A business jet is judged the moment someone walks up the airstair. Our private jet detailing and valeting keeps your aircraft looking its best inside and out, and protects the paintwork, brightwork and cabin materials that hold its value. From a quick clean between trips to a full detail before a sale or delivery, one call gets it arranged.
Aircraft detailing at: London Stansted, London Southend, Biggin Hill, Farnborough, London Luton, London City, Cranfield and airfields across the UK.
Aviation-safe products • Planned around your schedule • 24-hour concierge
Independent inspection and technical assessment.
Locate, secure, recover and protect your aircraft.
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Essex-based aircraft detailing
First Response Aviation Group Ltd is a UK aviation services company based in Essex, supporting business jet and private aircraft owners, operators, banks, financiers and leasing companies. Professional aircraft detailing is at the heart of what we do. Because we’re already on the ground looking after your aircraft, we can also coordinate AOG support, pre-purchase inspections, aircraft sales and aircraft recovery, so you have one trusted team for the people, places and paperwork around your aircraft.
Confidential handling for financiers, lessors and owners.
A team that can mobilise quickly when time matters.
Aviation services wherever your aircraft is.
We coordinate airports, engineers, crew and handlers.
Photos, condition reports and updates at every stage.
Why clients choose us
A single point of contact across detailing, AOG support, inspections, sales and recovery, so you never have to juggle suppliers.
Our concierge line is answered day and night, weekends and bank holidays included, because aircraft don’t keep office hours.
We bring in appropriately approved maintenance organisations, inspectors and specialists matched to your aircraft and the job.
Founded by a Royal Air Force veteran: thorough planning, calm under pressure and clear reporting on every instruction.
Meet our founder
First Response Aviation Group was founded by Carl Griffiths, who served in the Royal Air Force in the early 2000s before spending years in management roles and starting his own company in 2018. He built First Response Aviation Group to give aircraft owners, operators and financiers one dependable team on the ground, run with the discipline, care and attention to detail he learned in the RAF.
Business jets we support
We support private and business jets of all sizes, with specialist experience across popular Hawker, Beechjet, Bombardier, Embraer and Gulfstream types, including pre-purchase inspections through our approved partners.
Based in Essex, we’re close to the busiest business aviation airports in London and the South East, and support aircraft throughout the UK, Europe and further afield.
Aircraft types
Airports we would be interested in supporting
Banks, funds and lenders protecting a secured aircraft.
Lease returns, defaults and aircraft repossession.
Detailing, AOG support, inspections and sales.
Extra hands on the ground when you need them.
Operational support alongside the legal process.
Pre-purchase inspections and transaction logistics.
How we work
Whether it’s a detail before your next trip, a grounded aircraft or a sale, every job follows the same straightforward approach.
Tell us about the aircraft and the situation. We ask the right questions and agree what’s needed.
We set out a clear plan, scope and costs before any work begins.
We coordinate the people, access, engineers and logistics wherever the aircraft is.
You receive clear documentation, photographs and a formal handover at the end.
Latest insights
Carl Griffiths on five lessons from his time in the Royal Air Force that still shape how First Response Aviation Group works today.
Read article: 5 Things the RAF Taught Me About Running an Aviation Business
From the RAF to running his own business since 2018, Carl Griffiths set up First Response Aviation Group to give aircraft owners one dependable team on the ground.
Read article: Meet Carl Griffiths, Founder of First Response Aviation Group
Professional detailing protects an aircraft's finish, supports inspections and makes the right impression on passengers and buyers. Here's what a proper private jet detail covers.
Read article: Private Jet Detailing: What It Involves and Why It Matters
Aircraft rarely sit in one place, and neither do we. Our team supports aircraft at airports and airfields across the United Kingdom, throughout Europe and worldwide, working with local handling agents, FBOs, maintenance organisations and crew.
Whether you need professional aircraft detailing, urgent AOG support, an independent pre-purchase inspection, support selling or buying an aircraft or an aircraft recovered or repossessed, you deal with one experienced team from start to finish.
Need an answer quickly? Call our 24-hour concierge line on 01268 204 607.
Our core service is professional interior and exterior aircraft detailing for private jets, business aircraft and turboprops. The same team also provides 24/7 AOG support, pre-purchase inspections, aircraft sales support, and aircraft recovery and repossession.
We’re based in Essex and detail aircraft at London Stansted, London Southend, Biggin Hill, Farnborough, London Luton, London City and Cranfield, and at other airports and private airfields across the UK. Europe and further afield are available on request.
The terms are often used interchangeably in the UK. Valeting usually means routine interior and exterior cleaning, while detailing goes further, restoring and protecting paintwork, brightwork and cabin materials. We offer both.
Private aircraft owners, charter operators, aircraft management companies, brokers and buyers, and banks, lessors and their legal advisers.
We’re based in Essex, close to the business aviation airports of London and the South East, and we support aircraft across the UK, Europe and worldwide.
No. We work with a network of appropriately approved maintenance organisations, inspectors and specialists, and we coordinate everything around their work so you have a single point of contact.
Yes. Our 24-hour concierge line, 01268 204 607, is answered day and night, including weekends and bank holidays.
Call us or send an enquiry through our contact page with the aircraft type, location and what you need, and we’ll come back to you with a clear plan and price.
Tell us the aircraft type, location and timings, and we’ll come back with a clear plan and price. Need something else for your aircraft? We can help with that too.
24-Hour Concierge01268 204 607
International House
Charfleet Road
Essex, United Kingdom
UK Based • Worldwide Coverage
