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24-Hour Concierge01268 204 607

24-Hour Concierge01268 204 607

Air Ambulance

An air ambulance is a dedicated aircraft configured for medical transport, with a medical team on board to care for the patient throughout the flight. First Response Aviation Group coordinates air ambulance transfers within the UK, across Europe and worldwide, 24 hours a day.

When an air ambulance is the right choice

The aircraft and medical team

Air ambulance aircraft are configured with a stretcher system, medical oxygen, monitoring equipment and the medications needed for the journey. The medical team is chosen for the patient’s condition, and can include paramedics, nurses and doctors experienced in critical care.

What’s typically included

Every quotation sets out exactly what’s included, with a clear itinerary, so there are no surprises. Our bed-to-bed service covers every stage, from ward to ward.

Types of air ambulance aircraft

The right aircraft depends on the distance, the airports involved and the patient’s needs. Air ambulance aircraft generally fall into three groups:

We’ll recommend the most suitable aircraft for each transfer, and explain why, so you can see exactly what you’re getting.

Medical equipment on board

Air ambulances carry the equipment the medical team needs to care for the patient throughout the flight. Depending on the patient’s condition, this can include:

The medical team

The medical team is chosen around the patient. A stable patient may need a single flight nurse or paramedic, while a critically ill patient may need a doctor and a critical care nurse experienced in aeromedical transport. Specialist teams can be arranged where needed, for example for babies, children or patients on ventilators.

The team reviews the patient’s medical report before the flight, speaks to the treating clinicians, and stays with the patient from the bedside handover to the receiving hospital.

A typical air ambulance transfer

  1. The medical team collects the patient from the bedside, with a handover from the treating team.
  2. A ground ambulance takes the patient and the team to the departure airport.
  3. The patient is transferred into the aircraft on the stretcher, with the medical equipment connected.
  4. During the flight, the team monitors the patient continuously and gives any treatment needed.
  5. On arrival, a second ground ambulance takes the patient to the receiving hospital.
  6. The medical team hands over to the receiving clinicians, with notes and a full report.

What affects the cost of an air ambulance

Every quotation sets out exactly what’s included, and we confirm the price in writing before the transfer is arranged.

Flying with a medical condition

Aircraft cabins are pressurised, but the air pressure inside is still lower than on the ground. For most passengers this makes no difference, but for some patients, such as those with certain lung, heart or head injuries, it can matter. On an air ambulance, the medical team plans for this, adjusting oxygen as needed and, where medically necessary, asking the crew to fly at a lower altitude to keep the cabin pressure closer to sea level.

Fitness to fly

Before any flight, the treating doctor and the air ambulance medical team agree that the patient is fit to travel, and what care they’ll need on the way. If the patient isn’t yet stable enough, the team will advise on what’s needed first, so the transfer can go ahead safely.

Our partners

Flights are operated by appropriately licensed air ambulance, and ground transfers by licensed ambulance providers. First Response Aviation Group coordinates the whole transfer, so you have one point of contact throughout. The operator’s details are confirmed at the time of booking.

Common questions about air ambulances

How much does an air ambulance cost?

The cost depends on the distance, the aircraft, the medical team needed and any ground transfers. We provide a clear written quotation for every transfer, setting out exactly what’s included.

Can a family member travel on the air ambulance?

Usually, yes. Companions are welcome where there’s space on board, subject to approval by the medical team.

Is an air ambulance always needed?

Not always. For patients who are stable enough, a commercial medical escort on a scheduled flight can be a safe and more cost-effective option. The medical team will recommend what’s clinically appropriate.

How long does it take to arrange an air ambulance?

Depending on the location, permits and aircraft availability, urgent transfers can often be arranged within a day or two. We’ll give you a realistic timescale when we quote.

Can you transport babies and children?

Yes. Specialist teams and equipment, including incubators, can be arranged for babies and children, subject to availability.

How much luggage can the patient bring?

Space on an air ambulance is limited, as it’s configured for medical equipment. Luggage allowances vary by aircraft, so we’ll confirm the allowance when we quote.

All medical information is treated in strict confidence and handled in line with our privacy policy.

To arrange a transfer or request a quotation, call our 24-hour concierge line on 01268 204 607 or send us a message.

Request a quote

Request a medical transport quote

Tell us about the patient and the journey, and we’ll come back to you with the right options and a clear quotation. For anything urgent, call our 24-hour concierge line on 01268 204 607.

Health information is treated in strict confidence. See our privacy policy.

We aim to reply as quickly as possible. For urgent transfers, call 01268 204 607.

24-Hour Concierge01268 204 607